30 day return guarantee
Return policy at NAILINO – your satisfaction, our priority
30 day return guarantee
At NAILINO, your satisfaction is our top priority. We offer a 30-day return guarantee for unused products in their original packaging. Your trust and safety are important to us, so for hygiene and health protection reasons, products that have been opened or have already been used cannot be returned.
Exceptions:
Please note that due to hygiene and health protection reasons, some product categories are non-returnable once the seal has been broken or the packaging has been opened.
Return process:
- Contact: If you would like to return, please contact our support team at within 30 days support@nailino.ch with your request.
- Preparing the return: Secure the products in their original packaging.
- Return: After confirmation by our team, send the products back to the address we provided.
Refund:
Upon receipt and inspection of the returned items at our warehouse, we will issue a refund to the original payment method. Processing time may vary depending on the payment provider.
Questions?
Our support team is available to you at any time if you have any questions or are unclear. Don't hesitate to contact us. We are here to guarantee you an excellent shopping experience at NAILINO.
Thank you for your trust in NAILINO.
We look forward to continuing to inspire and support you with our high-quality products in the future.
